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Installation

Installation

  • In-home installation within 5 working days after payment of deposit

  • Installation is included in the price of our system

Trouble shooting

trouble shooting

  • If you have any questions about or trouble with your system, talk directly to a customer service agent during business hours 0777455266

  • If the customer service agent cannot resolve the issue, expect a Village Power Service Technician to visit you in your home within 72 hours

  • This service is free within the warranty period

Warranty*

Warranty

• The entire system (including battery), 2 years
• The solar panel, 10 years
• The solar panel power output (80%), 25 years


* System Owners are responsible for keeping the system clean and protected and for not tampering with the system. Tampering will lead to the voiding of all warrantees.

recycling

Recycling
  • We are committed to limiting our impact on the environment.

  • We seek to take back all components of Village Power Solar Home Systems at the end of their useful life to recycle the components.

  • We also seek to minimize the packaging associated with the delivery and maintenance of the Solar Home Systems.

Troubleshooting.png
  • In-home installation within 5 working days after payment of deposit

  • Installation is included in the price of our system

Installation.png
Installation.png
  • Contact us during business hours 0777455266 if you have questions about your system or face trouble with it and talk directly to a customer service agent

  • Expect a Village Power Service Technician to visit your home within  72 hours in case your issue cannot be resolved

  • This service is free within the warranty period

Warranty.png
  • 2 years for the entire system (including battery)

  • 10 years for the solar panel

  • 25 years for the solar panel power output (80%)

​

* System Owners are responsible for keeping the system clean and protected and for not tampering with the system. Tampering will lead to the voiding of all warrantees.​

Recycling.png

Consulting

  • We are committed to limiting our impact on the environment.

  • We seek to take back all components of Village Power Solar Home Systems at the end of their useful life to recycle the components.

  • We also seek to minimize the packaging associated with the delivery and maintenance of the Solar Home Systems.

Installation

Trouble shooting

Warranty

Recycling

Contact Us

Swiss Headquarter:

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Village Power AG

Mühlegasse 18

6340 Baar

Switzerland

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info@village-power.ch

Uganda Country office:

​

Village Power house

31 Golf Course Road

Kampala

(+256)/ 0414 252 616

(+256)/ 777  455 266

(+256)/ 706 200 300

info@village-power.UG

Follow us

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  • Twitter Village Power Uganda

Village Power is registered as a Community Trademark with OHIM under #013812284

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