Service & Support
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In-home installation within 5 working days after payment of deposit
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Installation is included in the price of our system
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Customer is responsible for technician transport cost
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Contact us during business hours 0777455266 if you have questions about your system or face trouble with it and talk directly to a customer service agent
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Expect a Village Power Service Technician to visit your home within 72 hours in case your issue cannot be resolved
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This service is free within the warranty period
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2 years for the entire system (including battery)
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10 years for the solar panel
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25 years for the solar panel power output (80%)
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* System Owners are responsible for keeping the system clean and protected and for not tampering with the system. Tampering will lead to the voiding of all warrantees.​
Consulting
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We are committed to limiting our impact on the environment.
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We seek to take back all components of Village Power Solar Home Systems at the end of their useful life to recycle the components.
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We also seek to minimize the packaging associated with the delivery and maintenance of the Solar Home Systems.